West Oxfordshire businesses are being offered free access to ACE

West Oxfordshire businesses are being offered free access to their customer experience and service improvement programme, ACE. This is a fully funded programme designed to help businesses:

• Improve customer service
• Better understand their customers
• Increase repeat visits and sales
• Strengthen overall business performance

What can business expect?

• Get clear insights and hands‑on support to improve your customer experience
• Mystery shopping to reveal the real customer journey
• Clear, simple feedback
• Practical customer experience training
• 1:1 mentoring tailored to your goals
• A follow-up visit to track progress

How can businesses sign up?

More information about this service and how to sign up can be found in this info sheet or by visiting https://www.insight6.com/westoxonace/ 

Q&A webinars

If you would like to find out more before signing up, you can attend one of two short online Q&A sessions. Graham from Insight6 will provide a brief overview of the programme and its benefits, followed by a Q&A.

Webinar dates and registration links:

• 10am, Thursday 23 April: Register here
• 6pm, Tuesday 5 May: Register here